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employment type: full-time

Captioning Agent (4339 Equity Dr. Columbus, OH)

Captioning Assistant for the hard of hearing -- Full or Part time

  • Pay: $12.00 Per Hour- Training & Production
  • Hours of Operation: Monday -- Friday 7am -11pm

Overview:

Captioning Assistant (CA) will convert voice communications to text transmission through voice-to-text technology, and deliver to consumers through internet protocol. CA's goal is to meet the specialized communications needs of individuals with hearing and speech disabilities.

Job Functions and Duties:

  • Clearly enunciate and revoice the hearing parties' words in a manner that results in fast, accurate captioning service at a high level of accuracy and with no additional delay
  • Utilize voice recognition software to transcribe caller's conversation
  • Revoice whole conversations verbatim regardless of content or language used
  • Meet strict quality assurance guidelines to ensure satisfaction

Skills/Competencies:

  • Must have clear, articulate speaking voice
  • Basic PC skills, familiarity with MS Office products
  • Familiarity with hearing and speech disability cultures, languages and etiquette
  • Able to interpret effectively, accurately, and impartially, using any necessary specialized vocabulary
  • Speak for long periods of time and maintain vocal strength
  • Must maintain confidentiality at all times
  • Able to work independently and self-motivate
  • Superior listening skills
  • Excellent hearing and ability to discern meaning from a variety of accents, regional dialects and areas of knowledge
  • Must be 18 years of age or older
  • Able to immediately revoice spoken word for transcription

Contact Information:

Darlene.Stewart@teleperformance.com


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  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6699945627

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